Tracing its roots to a catastrophic fire at H.C. Hudson's store in Palmer Crossing, Mississippi, Hudson Salvage has literally risen from the ashes to become a national leader in the retail salvage market. Buying end of season, closeout, irregular and damaged goods allows Hudson to provide to their customers an "extreme value" shopping experience. From those humble beginnings in south Mississippi, Hudson continues to grow with new stores opening regularly.
To support the company's significant growth, the IS Department had been deploying the required systems and management infrastructure. To ensure they were equally focused on all elements of their infrastructure, the IS Department engaged an outside firm to manage the telecommunications services and providers.
Since engaging Alliance in 2001, Hudson has increased their number of stores by 28% while seeing their total telecommunications cost per store actually drop by nearly 18%, a direct result of Alliance's TeleManagement service. When coupled with Unify invoice auditing and payment, Hudson has also seen their invoice transactional costs cut by reducing the number of telecommunications pay- ments from over 60 to just two.
"We've been extremely pleased with the service Alliance provides to Hudson Salvage," says Hudson CFO Rick Preusch. "Not only do they manage our costs and all our service issues, but they've made sure every new store has all the services it needs to be successful from day one. Knowing Alliance is watching our spending and the quality of service is a huge burden lifted," Preusch adds.
|
